Effective Date: July 2, 2024
In this Privacy Policy (“Policy“), we describe the information that Benjamin Franklin Plumbing, a member of the Authority Brands, Inc. family of companies (collectively “we” or “us”), may collect, use, and disclose about visitors to the website that links to this Policy (the “Site“). We are composed of multiple locations, each of which is independently owned and operated by a franchisee that has entered into a franchise agreement allowing it to use Benjamin Franklin Plumbing.
By visiting or using the Site, you acknowledge that your use of our Site, and any dispute over privacy, is subject to this Policy, including its applicable limitations on damages and the resolution of disputes. Note that if you execute a subsequent agreement with Benjamin Franklin Plumbing, that agreement may modify these terms and conditions.
Information We Collect About You
We collect information about you in three ways: directly from you, from other entities, and automatically through your use of our website (the “Site”). This Policy also applies to information collected through any mobile applications that link to this Policy (the “App”). Information specific to App users is referred to as “App Data” and is governed by this Policy.
Information We Collect Directly from You
The information we collect depends on how you interact with our Site, App, and services. Examples include:
- Service Inquiries: If you request a quote or service, we collect your contact information—such as your name, email address, phone number, company, and geographic location (country, state/province)—as well as details about the service you’re requesting.
- Contests & Promotions: If you enter a contest or promotional campaign, we collect your entry details (e.g., contact information) and any submitted content, such as photos, videos, or captions.
- Communications: We collect any information you provide when you contact us, including feedback, questions, or other forms of communication.
Information We Collect from Other Entities
We may also receive information about you from the following sources:
- Franchise Locations: If you schedule a service through a franchisee’s website or by phone, your contact information and appointment details are shared with us.
- Marketing Vendors: We may receive potential customer lists from independent marketing providers.
- Social Media Platforms: If you publicly tag us in social media posts during a promotion or contest, we may collect that posted content—unless your settings restrict it. Refer to the respective platform’s privacy policy for details.
- Third-Party Service Providers: We may receive usage data from ad networks, analytics tools, internet service providers, and operating systems related to your interaction with our Site or App.
- Financial Institutions: If you apply for financing related to our services or products, we may receive relevant approval status from the lender.
Information We Collect Automatically
We use cookies, web beacons, and similar technologies to automatically gather data about how you use our Site. This includes:
- Domain name
- Browser type and operating system
- Pages viewed on the Site
- Links clicked
- IP address
- General geolocation
- Time spent on the Site or using services
- Referring webpage (URL)
This information may come from your device, operating system, or third-party analytics tools. While this data is typically anonymized, we may occasionally correlate it with other information you provide to enhance functionality or protect against abuse. For more details, see the “Cookies and Other Tracking Mechanisms” section.
How We Use Your Information
We use the information we collect—including personal information—for the following business and commercial purposes:
Service Provisioning & Transactions
- To deliver our services and fulfill your requests.
- To customize the content or information we send or display to you, including location-based content and personalized support.
- To operate and manage any customer loyalty or rewards programs (where applicable).
Customer Service
- To respond to your inquiries, provide updates, and support your use of our services.
- To communicate important information about your transactions, scheduled services, or account status.
Marketing
- To send you marketing communications—including promotional emails, newsletters, or product updates—about our services or the services offered by other brands within the Authority Brands family (see full list).
- To honor your preferences regarding marketing communications. You may unsubscribe at any time by clicking the “unsubscribe” link in our emails or by contacting us through the information provided in the Contact Us section of this Policy.
- Even if you opt out of marketing communications, we may still send you non-promotional messages related to services or products you have requested, as permitted by law.
- To contact you by phone (where legally allowed and with your prior consent). By providing your number, you confirm that you are the authorized subscriber or user of that number.
Contests & Promotions
- To administer contests, giveaways, and other promotional activities in which you choose to participate.
- Please note that additional terms may apply to specific contests, which will be communicated separately and in accordance with local laws.
Advertising & Analytics
- To help identify advertising that may be relevant to you, both online and offline.
- To measure the effectiveness of our advertising efforts, including digital ad campaigns, social media promotions, and other outreach.
- For more details on how we handle advertising technologies, please refer to the Targeted Advertising section of this Policy.
SMS Messaging Terms and Conditions (Including TCR Compliance)
To support timely and effective communication, we may send SMS (text) messages that include service reminders, appointment confirmations, account updates.
TCR Compliance Statement
We adhere to the regulations set forth by The Campaign Registry (TCR) for 10-digit long code (10DLC) messaging in the United States. Our compliance includes:
- All texting campaigns are registered with TCR, including full disclosure of message purpose and sender identity.
- Your mobile number is stored securely and is used only for the types of communication to which you have explicitly consented.
- We do not sell, rent, or share your phone number or SMS consent with third parties for marketing purposes.
- Unless additional consent is provided, you will receive no more than one marketing message per week per brand location.
- Standard message and data rates may apply depending on your wireless plan and carrier.
Consent and Opt-Out Options
We require explicit written consent before sending SMS messages. By signing and submitting a web form, you authorize us to communicate with you via SMS from our TCR-registered numbers.
You may at any time:
- Opt out by replying STOP
- Request support by replying HELP
- Contact us directly at privacy@authoritybrandsllc.com
Important Service Messages
If legally permitted, we may still send non-promotional text messages even if you opt out of marketing communications. These may include:
- Safety alerts
- Service maintenance reminders
- Transaction-related notifications
Providing SMS Consent
To receive SMS communications:
- Complete and sign the designated website form
- Return the form to your service provider
Product Improvement, Research & Administrative Uses
We may use your information for the following internal or administrative purposes:
- User Experience Insights: Analyze usage data (aggregated and anonymized where appropriate) to understand which features are most helpful or underutilized.
- Reporting: Share usage reports with franchisees, affiliated companies, vendors, or regulators for legitimate operational needs.
- Security Measures: Enforce anti-fraud, anti-piracy, and data protection protocols to safeguard users and systems.
- Policy Enforcement: Ensure compliance with our Privacy Policy, Terms of Service, and applicable laws.
- Surveys and Research: Conduct customer feedback surveys or market research to enhance service quality.
Legal Purposes
We may process or disclose information as required to:
- Meet legal obligations or respond to regulatory inquiries
- Fulfill corporate governance or operational needs
- Investigate, prevent, or act on suspected fraud, unauthorized activity, or safety concerns
- Protect our legal rights or the safety of others
Other Uses
We may also use or disclose your information for other purposes, as required or permitted by law.
How We Share Your Information
We may share your information, including personal information, to support the business and commercial purposes described in this Policy, as follows:
• Service Providers
We may disclose your information to third-party service providers that perform functions on our behalf. These include, but are not limited to:
- Website hosting and management
- Customer service support
- Marketing and promotional efforts
- Legal and administrative functions
This also includes franchise owners and vendors delivering services you’ve requested.
• Authority Brands Family of Companies
We may share your information with other brands under the Authority Brands umbrella (see full list) so they may offer you products and services relevant to your needs or preferences.
• Public Content on Our Website
If you post content such as reviews, testimonials, comments, text, photos, or videos on our Site, it may be publicly visible and searchable by other users.
• Social Media Features
Our Site may include social features (e.g., Facebook, LinkedIn, Twitter buttons) and interactive tools. These may collect your IP address and page activity. These features are hosted by third parties and governed by their own privacy policies—not this one.
• Advertising Networks
We may share information with advertising networks to assist with ad delivery, targeting, and performance evaluation. See the “Ad Networks” section for additional details.
• Analytics Providers
We may share data with analytics services that help us evaluate and improve the functionality and user experience of our Site and services.
Note: We do not share your mobile number or SMS consent with third parties for marketing purposes. See our SMS Messaging Terms and Conditions for details.
We may also disclose information in the following cases:
• Business Transfers
If our company or its assets are acquired, merged, or otherwise involved in a transfer (including bankruptcy or restructuring), we may transfer your data to the acquiring party. This may include sharing your information with auditors, legal advisors, or consultants during the process.
• Legal Requirements
We may disclose your information to comply with legal obligations, including:
- Court orders
- Subpoenas
- Government inquiries or legal proceedings
• Protection of Rights and Safety
We may share information when we believe it is necessary to:
- Investigate or prevent unlawful activity or fraud
- Enforce our Terms of Service or this Policy
- Protect the safety, rights, or property of users, the public, or our organization
• Aggregate and De-Identified Data
We may share data that has been aggregated or anonymized so it cannot reasonably be used to identify you. This type of data may be used for any lawful purpose.
• Other Legal Bases
We may share personal information when permitted or required by applicable laws or regulations.
Our Use of Cookies and Other Tracking Mechanisms
We and our service providers use cookies and other tracking tools to gather information about how users interact with our Site. This data may be combined with other personal information we collect.
Cookies
Cookies are small data files stored on your browser or device. We use cookies to:
- Help navigate the Site more efficiently
- Enable faster login processes
- Track behavior for analytics or advertising purposes
Types of Cookies We Use
- Session Cookies: These are temporary and expire when you close your browser. We use them to maintain login sessions and process activity during your visit.
- Persistent Cookies: These remain on your device after your session ends. They help us analyze site performance and deliver relevant advertising on other websites.
Disabling Cookies
Most browsers accept cookies by default, but you can adjust your browser settings to block or delete them. Instructions are typically found in the Help section of your browser.
Note: Disabling cookies may affect your experience and limit the functionality of some features on the Site.
Analytics
We may use automated tools and applications, such as Google Analytics, to evaluate usage patterns, improve our website performance, and enhance user experience. These tools may rely on cookies, web beacons, and local storage objects (LSOs) to collect and process information about your interactions with the Site.
To learn more about how Google handles your data, visit the Google Privacy Policy. You may opt out of Google Analytics tracking by installing the Google Analytics Opt-Out Browser Add-On.
Cross-Device Tracking
We, along with third-party service providers (e.g., Google), may use collected information to identify and associate the devices you use—such as smartphones, tablets, or desktop computers. This allows us to:
- Deliver consistent, targeted advertising across your devices
- Improve personalized content and communication
To opt out of cross-device tracking, follow the opt-out instructions in the Ad Networks section below.
Note: Opt-outs are device- and browser-specific. You must opt out separately on each device or browser.
Do Not Track
Our systems do not currently respond to browser “Do Not Track” (DNT) signals. However, you may disable certain types of tracking by adjusting your cookie preferences or using opt-out mechanisms as described below.
Ad Networks
We work with advertising networks to display relevant ads on our Site and across non-affiliated platforms (e.g., social media). These networks may use technologies such as:
- Cookies
- JavaScript
- Web beacons (including clear GIFs)
These tools allow advertisers to:
- Measure ad effectiveness
- Serve personalized content
- Track interactions across websites and apps
Each provider’s use of tracking technologies is governed by their own privacy policy.
Custom Audiences
We may share hashed contact data (such as your email) with platforms like Facebook to create Custom Audiences, which help target ads to individuals with similar interests or characteristics.
You can control how ads are shown to you by updating preferences on those platforms directly.
Opting Out of Targeted Ads
To opt out of interest-based advertising:
- Visit the Digital Advertising Alliance Consumer Choice Page
- Use the AppChoices Tool on your mobile device
Opting out does not stop all advertising—only personalized ads based on behavioral tracking. You may still receive contextual ads related to the content you are viewing.
If your browser is set to reject cookies, opt-outs through the DAA may not take effect. Additional information is available at www.aboutads.info.
SMS Messaging Terms and Conditions
To receive SMS (text) messages from us, you must use a mobile device with two-way messaging capability. Message delivery may vary depending on your carrier and connection.
Message Types
You may receive:
- Appointment reminders
- Maintenance notices
- Transactional or product/service updates
You may select your preferred communication method during checkout or through account settings.
Carrier and Cost
- Message and data rates may apply
- Message frequency may vary based on your activity
Opting Out and Support
- Reply STOP to unsubscribe at any time
- Reply HELP for assistance
- For further questions, email privacy@authoritybrandsllc.com
Even if you opt out of promotional messages, you may still receive important service-related messages (e.g., appointment confirmations or safety notices) as permitted by law.
Privacy and Protection
Your mobile number and SMS consent are not shared with third-party marketers.
Links to Other Sites
Our Site may include links to external websites operated by unaffiliated entities. This Privacy Policy does not apply to those sites. We encourage you to review the privacy policies of any third-party sites you visit. We are not responsible for their data practices.
App Additional Terms
App Installation IDs
Instead of cookies, we use unique App Installation IDs to identify users. These IDs, along with mobile analytics software, help us:
- Track app functionality and performance
- Understand how the app is used
- Monitor usage trends
Information We Collect via the App
We may collect the following:
- Direct input – Information you submit during setup or use
- Automated interactions – Device activity, session data
- From app stores – Email (if you log in using Apple or Google)
Location and Device Data
We may collect:
- General location (for feature customization)
- Technical details such as:
- Browser type and OS
- IP address
- Referring URLs
- App release number and Installation ID
All of this is collectively referred to as “App Data.”
Security of Your Personal Information
We take reasonable measures to safeguard your data from loss, misuse, and unauthorized access. However, no security system is impenetrable.
We recommend that you:
- Use strong, unique passwords
- Log out when using shared devices
- Keep credentials secure
We are not responsible for any unauthorized access resulting from lost or compromised credentials.
Your Choices Regarding Personal Information
You may opt out of promotional emails by using the unsubscribe link in any message. Even if you opt out, we may continue to send transactional or service-related emails.
Children Under 13
Our services are not intended for children under 13 years of age. Where required by local law, this age threshold may be higher.
If we become aware that a child under 13 has submitted personal information, we will promptly delete it.
Contact Us
If you have questions about the privacy aspects of our services or would like to make a complaint, please contact us at privacy@authoritybrandsllc.com.
Changes to this Policy
This Policy is current as of the Effective Date set forth above. We may change this Policy from time to time, so please be sure to check back periodically. We will post any changes to this Policy on our Site. If we make any changes to this Policy that materially affect our practices with regard to the personal information we have previously collected from you, we will endeavor to provide you with notice in advance of such change by highlighting the change on our Site.
IMPORTANT ADDITIONAL INFORMATION FOR RESIDENTS OF CERTAIN U.S. STATES
Last Updated: July 2, 2024
Click for “Your Privacy Choices” Form
This document provides information for residents in the states of California, Colorado, Connecticut, Utah, and Virginia. The “Applicable State Privacy Laws” are: the California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, “CCPA”), the Colorado Privacy Act of 2021 (“CPA”), the Connecticut Data Privacy Act of 2022 (“CDPA”), the Utah Consumer Privacy Act of 2022 (“UCPA”), and the Virginia Consumer Data Protection Act of 2021 (“VCDPA”). These Applicable State Privacy Laws require that we provide to residents of these states certain information about how we use their personal information, whether collected online or offline, and this document is intended to satisfy that requirement.
For the purpose of this section, “personal information” is any information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular resident or household.
Categories of Personal Information that We Collect, Disclose, Sell, and Share
Below we identify the categories of personal information that we collect about consumers and households in the states of California, Colorado, Connecticut, Utah, and Virginia, the purposes for which we use each category, and, if applicable, the categories of entities to which we disclose, sell, or share your information. Please note our data collection practices set forth below are not different than those described above; the Applicable State Privacy Laws specify particular information that we need to discuss in our privacy policy, and, in this section, we have reorganized the discussion above into the categories as outlined by the Applicable State Privacy Laws. Following the table, we identify the sources of the information that we may maintain about you.
Categories of Personal Information We May Maintain about You | Do We or May We Sell or Share? | Categories of Third Parties to Whom We May Sell or Share this Information | Categories of Entities to Whom We May Disclose this Information |
NAME, CONTACT INFORMATION AND IDENTIFIERS: Identifiers such as a real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol (IP) address, email address, account name, or other similar identifiers. | YES |
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CUSTOMER RECORDS: Paper and electronic customer records containing personal information, such as name, signature, address, telephone number, employment, employment history, or financial information. | YES |
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PROTECTED CLASSIFICATIONS: Characteristics of protected classifications under California or federal law such as sex, age, national origin, disability (if you voluntarily choose to disclose as part of our providing service to you). | NO |
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PURCHASE HISTORY AND TENDENCIES: Commercial information, including records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies. | YES |
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USAGE DATA: Internet or other electronic network activity information, including, but not limited to, browsing history, search history, and information regarding a resident’s interaction with an internet website, application, or advertisement. | YES |
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AUDIO/VISUAL: Audio, electronic, visual, thermal, olfactory, or similar information, such as call recordings. | YES | None |
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PROFILES AND INFERENCES: Inferences drawn from any of the information identified above to create a profile about a resident reflecting the resident’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes. | YES |
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SENSITIVE PERSONAL INFORMATION: Personal information that reveals a person’s social security number, driver’s license number, or passport number; bank account number, credit card number, debit card number that allows access such as withdrawal of funds from an account; racial or ethnic origin or religious beliefs. | NO | N/A | N/A |
Sources From Which We Collect Information About You
As detailed in the section titled Information We Collect About You, we may collect personal information from the following sources:
- Directly from you
- Advertising networks
- Data analytics providers
- Social media platforms
- Internet service providers
- Operating systems and platforms
- Government entities (e.g., in response to legal process such as subpoenas)
- Data brokers
- Other customers (e.g., via referrals)
- Franchisees
- Other Authority Brands companies
- Marketing firms
- Financial institutions (e.g., loan status updates or product verification requests)
Our Sale or Sharing of Your Information
Under Applicable State Privacy Laws:
- A “sale” is the disclosure of personal information in exchange for money or other value.
- “Sharing” includes disclosing information to a third party for cross-context behavioral advertising, with or without monetary consideration.
We do not sell your personal information for monetary compensation. However, we may make certain types of personal information available to third-party advertising platforms (e.g., via tracking tags on our Site) to help us improve campaigns and deliver more relevant ads. This may be considered a “sale” or “sharing” under state law.
We do not knowingly sell or share personal information of individuals under the age of 16.
In the event of a corporate merger, acquisition, or restructuring, we reserve the right to transfer your data to a successor entity. Such a transfer is not considered a “sale” under Applicable State Privacy Laws.
Business and Commercial Purposes for Which We Use Your Information
As outlined in How We Use Your Information, we use and disclose personal information (excluding sensitive personal information unless otherwise stated) for the following purposes:
- Providing and fulfilling services
- Managing operations and accounts
- Legal compliance
- Customer service
- Marketing and advertising
- Internal analytics and research
We collect and process sensitive personal information only as necessary for specific activities such as:
- Processing credit applications
- Issuing refunds or receiving payments
- Conducting employment-related functions (e.g., job applications)
- Fulfilling customer transactions
We may disclose sensitive personal information to trusted service providers to carry out these tasks on our behalf.
How Long We Retain Your Personal Information
We retain each category of personal information only for as long as reasonably necessary to:
- Fulfill the original or a compatible purpose
- Meet consumer expectations
- Comply with applicable legal, regulatory, or contractual obligations
In determining retention periods, we consider:
- The reason for collection
- The nature and sensitivity of the information
- Legal or operational retention requirements
- The risks associated with retaining or deleting the information
Data Subject Rights
Residents of California, Colorado, Connecticut, Utah, and Virginia have the following rights under Applicable State Privacy Laws:
Right to Opt-Out
You may opt out of:
- Sale or sharing of your personal information
- Use of your data for cross-context behavioral/targeted advertising
- Automated decision-making or profiling that affects legal or similarly significant outcomes
Once you opt out, we will honor your request for at least 12 months before prompting for renewed consent. You may exercise this right by:
- Using the “Your Privacy Choices” form on our website
- Calling us toll-free at 1-(562) 291-3511
Right to Opt-In
To reverse a prior opt-out decision, email us at privacy@authoritybrandsllc.com.
We do not sell the personal information of minors under 16 without affirmative parental or guardian consent.
Opt-Out Preference Signals
If your browser or device sends an opt-out signal (e.g., Global Privacy Control), we will recognize and honor that signal in accordance with state law.
Notice at Collection
We provide notice at or before the point of collection to inform you of:
- The categories of personal information we collect
- The purposes for which that information will be used
Consumer Rights Requests
Subject to legal exceptions, residents in covered states may submit the following requests at no cost:
• Right to Delete
Request deletion of your personal information, subject to allowable exceptions.
• Right to Correct
Request correction of inaccurate personal information we hold about you.
• Right to Know – Copy
Request a copy of the personal information we’ve collected about you in the last 12 months, provided in a portable, usable format.
• Right to Know – Information
Request disclosure of:
- Categories of personal information collected
- Categories of sources of information
- Business or commercial purposes for collection or sale
- Categories of third parties we disclosed information to
- Specific categories of personal information shared with each third party
- Whether your information was sold or shared, and for what purpose
California – Right to Limit Use of Sensitive Personal Information
Under the CCPA, you may instruct us to limit the use and disclosure of your sensitive personal information to only what is necessary for performing services or providing goods.
We do not use sensitive personal information for any unauthorized or extended purposes under the CCPA.
Virginia, Colorado, and Connecticut – Right to Appeal
If we deny your data rights request, you may appeal by contacting us:
- Email: privacy@authoritybrandsllc.com
- Phone: 1-(562) 291-3511
Please include a copy of your original request and our response. We will review your appeal and respond as required by law.
Submitting Requests. Requests to exercise the right of deletion, right to a copy, and/or the right to access personal information may be submitted on our Your Privacy Choices webform at each brand’s webform as well as by contacting us at 1-(562) 291-3511 (toll free). We will respond to verifiable requests received from you as required by the Applicable State Privacy Laws.
Brand | Website URL |
Authority Brands | https://www.authoritybrands.com/privacy-policy/consumer-protection/ |
ASP | https://www.asppoolco.com/privacy-policy/consumer-protection/ |
Benjamin Franklin Plumbing | https://www.benjaminfranklinplumbing.com/privacy-policy/consumer-protection/ |
Buymax | https://www.buymax.com/privacy-policy/consumer-protection/ |
DoodyCalls | https://www.doodycalls.com/privacy-policy/consumer-protection/ |
DryMedic | https://www.drymedic.com/privacy-policy/consumer-protection/ |
Homewatch CareGivers | https://www.homewatchcaregivers.com/privacy-policy/consumer-protection/ |
Junkluggers | https://www.junkluggers.com/privacy-policy/consumer-protection/ |
Lawn Squad | https://www.lawnsquad.com/privacy-policy/consumer-protection/ |
Mister Sparky | https://www.mistersparky.com/privacy-policy/consumer-protection/ |
Monster Tree Services | https://www.monstertreeservice.com/privacy-policy/consumer-protection/ |
Mosquito Squad | https://www.mosquitosquad.com/privacy-policy/consumer-protection/ |
One Hour Heating & Air Conditioning | https://www.onehourheatandair.com/privacy-policy/consumer-protection/ |
Screenmobile | |
STOP Restoration | https://www.stoprestoration.com/privacy-policy/consumer-protection/ |
SuccessWare | https://www.successware.com/privacy-policy/consumer-protection/ |
The Cleaning Authority | https://www.thecleaningauthority.com/privacy-policy/consumer-protection/ |
Woofie’s | https://www.woofies.com/privacy-policy/consumer-protection/ |
When you submit a request to know, access or delete personal information, we will take steps to verify your request by matching the information that you provide with information in our records. You must complete all of the required fields in our webform or otherwise provide us with the requested information at the phone number above. We may contact you to verify your request as needed. In some cases, we may request additional information from you to verify your identity. We will contact you using the information contained in your submission if we are unable to verify your identity.
Authorized agents may submit a request on your behalf. To do so, the authorized agent should complete the form and then email us with proof of their authorization. We may require that the relevant consumer also verify that the agent has the requisite authority. We also may contact the consumer for identity verification purposes.
Non-Discrimination
We do not discriminate against individuals who exercise their rights under Applicable State Privacy Laws. Discrimination includes denying goods or services, charging different prices, providing a different level or quality of service, or imposing penalties for exercising privacy rights—unless such differences are reasonably related to the value provided to the business by the individual’s data.
Disclosure of Financial Incentives
Under Applicable State Privacy Laws, residents have the right to be informed of any financial incentives offered in exchange for the collection, sale, or deletion of personal information. This includes:
- A clear explanation of the offer and its material terms
- A right not to be included without prior, informed opt-in consent
- The ability to opt out of participation at any time
We do not offer financial incentives related to your personal information at this time.
California – “Shine the Light” Request
California residents may request a list of third parties with whom we have shared their personal information for direct marketing purposes. You may submit one such request per calendar year.
To submit your request, please confirm you are a California resident and contact us at:
📧 Email: privacy@authoritybrandsllc.com
Important Information for Nevada Residents
Nevada law provides residents the right to opt out of the sale of certain personal information. However:
- We do not sell personal information for monetary consideration
- We are not classified as Data Brokers under Nevada law
If you have questions about our privacy practices specific to Nevada residents, please reach out via our Contact Us page.
Important Additional Information for Canadian Residents
If you are accessing or using our Site from Canada, the following terms apply in addition to those in the general Privacy Policy:
Children
Our services are not intended for children under the age of 14. If we discover that a child under 14 has provided personal information, we will delete it from our systems.
Our Data Governance Policies and Practices
We are committed to protecting your personal information and have implemented robust privacy policies and safeguards that consider the nature, volume, and sensitivity of the information collected. These include:
- A formal privacy framework governing the full lifecycle of personal data, including complaint handling, access control, and secure retention or destruction
- Internal role-based access policies that limit employee access to personal information on a “need-to-know” basis
- Technical security measures such as encryption, firewalls, password protection, and antivirus software
- A designated Privacy Officer who monitors compliance with applicable Canadian data protection laws
- Regular training for employees on data security and privacy best practices
Transfer Outside Your Jurisdiction
Your personal information may be accessed, stored, or processed outside Canada, including in the United States, where we or our service providers operate. We take steps to ensure that your information remains protected even when transferred internationally.
These transfers may be subject to lawful access by foreign courts, law enforcement, or regulatory authorities under the applicable laws of those jurisdictions.
For more information about cross-border data transfers, you may contact us using the details below.
Your Rights
Subject to legal and contractual limitations, Canadian residents have the right to:
- Access and review their personal information
- Correct inaccuracies or update outdated information
- Withdraw consent for the use or disclosure of their personal data
To exercise any of these rights, please contact us using the information below. We may request personal details to verify your identity before fulfilling the request.
Contacting Our Privacy Officer (Canada)
If you are a Canadian resident and have questions or concerns about our privacy practices, you may contact our Privacy Officer at:
📧 Email: privacyofficer@AuthorityBrands.co
